Frequently Asked Questions

Got a question about Geocca LittleListeners™? We've answered some of the most common questions below.

PRODUCT

What are Geocca LittleListeners™?

Geocca LittleListeners™ are Bluetooth headband headphones designed to give kids a softer, less bulky alternative to traditional over-ear headphones.

The speakers sit inside a soft animal headband, making them ideal for cartoons, stories and music at home or while travelling.

How do the headphones connect?

Geocca LittleListeners™ connect wirelessly to compatible devices using Bluetooth, so there’s no audio cable needed during use.

When can my child use them?

They're designed for everyday listening and are especially handy for flights, road trips, screen time, stories and relaxing at home.

What designs are available?

LittleListeners™ are available in nine playful animal designs:

Panda, Hippo, Brown Bear, Owl, Penguin, Fox, Dinosaur, Cat and Yellow Bear.

Are they more comfortable than regular headphones?

The soft headband design avoids the bulky over-ear cups found on traditional kids' headphones. The speakers sit inside the headband around the ears for a softer style of listening.

Individual comfort and fit can vary from child to child.

What devices can they connect to?

LittleListeners™ use Bluetooth. Exact device compatibility can vary, so please check that the device you intend to use supports Bluetooth audio.

Do they have a volume limit?

We are currently confirming the exact audio and volume specifications for LittleListeners™. Full specifications will be listed here once verified.

How long does the battery last?

We are currently confirming the exact battery life and charging specifications with our supplier. We don't want to publish a figure until it has been verified.

Can the headband be washed?

Care and washing instructions are currently being confirmed with our supplier. Please follow the care instructions provided with your LittleListeners™ once received.

FIT & DESIGN

What size are LittleListeners™?

The exact headband dimensions and recommended age/size range are currently being confirmed.

Fit can vary between children, so we'll provide clear sizing information once the measurements have been verified.

Can my child choose their animal?

Yes. You can choose from the available animal designs when placing your order, subject to availability.

ORDERS & DELIVERY

How long does order processing take?

Orders normally require approximately 3–5 days for processing and preparation before dispatch.

How long does US delivery take?

US delivery typically takes approximately 8–15 days after dispatch.

Delivery times are estimates and may vary.

Will I receive tracking information?

Tracking information will be provided once it becomes available for your order.

Can I change or cancel my order?

If you need to change or cancel an order, contact us at geoccainfo@gmail.com as soon as possible.

We cannot guarantee that an order can be changed or cancelled once processing has begun.

RETURNS

Can I return my order?

You can request a return within 30 days of receiving your order, subject to the eligibility requirements in our Refund & Return Policy.

How do I request a return?

Contact geoccainfo@gmail.com with your order details and reason for the return.

Please wait for return instructions before sending an item back.

Where can I read the full return policy?

You can find complete information on our Refund & Return Policy page.

STILL NEED HELP?

Can't find the answer you're looking for?

Contact us at geoccainfo@gmail.com and we'll be happy to help.